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Table 3.

PEM+ Usability

Usability Parameter Identification 
Gilly Gale Yara Roslin Jamie Shae Mean 
Technical effectiveness        
 Use Q&A to identify activity examples 7.0 5.0 6.0 5.0 7.0 6.6 6.1 
 Knowing work has been saved 2.0 7.0 7.0 5.0 7.0 7.0 5.8 
 Request help via email 5.0 7.0 7.0 5.0 7.0 6.0 6.2 
 Request help via phone 5.0 7.0 7.0 5.0 7.0 6.3 6.2 
 Add new strategy 4.0 7.0 7.0 6.0 7.0 7.0 6.3 
 Access activity strategy exchange 6.0 7.0 7.0 5.0 6.0 7.0 6.3 
 Access environment strategy exchange 6.0 7.0 2.0 6.0 6.0 7.0 5.7 
 Logging in or out 4.0 6.0 7.0 6.0 6.0 7.0 6.0 
USE questionnaire        
 Ease of use 2.9 4.7 4.5 5.1 3.5 5.8 4.4 
 Ease of learning 5.0 5.3 4.8 6.0 5.0 6.0 5.4 
 User satisfaction 3.0 3.7 4.0 5.7 3.0 5.7 4.2 
Usability Parameter Identification 
Gilly Gale Yara Roslin Jamie Shae Mean 
Technical effectiveness        
 Use Q&A to identify activity examples 7.0 5.0 6.0 5.0 7.0 6.6 6.1 
 Knowing work has been saved 2.0 7.0 7.0 5.0 7.0 7.0 5.8 
 Request help via email 5.0 7.0 7.0 5.0 7.0 6.0 6.2 
 Request help via phone 5.0 7.0 7.0 5.0 7.0 6.3 6.2 
 Add new strategy 4.0 7.0 7.0 6.0 7.0 7.0 6.3 
 Access activity strategy exchange 6.0 7.0 7.0 5.0 6.0 7.0 6.3 
 Access environment strategy exchange 6.0 7.0 2.0 6.0 6.0 7.0 5.7 
 Logging in or out 4.0 6.0 7.0 6.0 6.0 7.0 6.0 
USE questionnaire        
 Ease of use 2.9 4.7 4.5 5.1 3.5 5.8 4.4 
 Ease of learning 5.0 5.3 4.8 6.0 5.0 6.0 5.4 
 User satisfaction 3.0 3.7 4.0 5.7 3.0 5.7 4.2 

Note. Technical effectiveness was rated on a 7-point scale ranging from 1 (very difficult) to 7 (very easy). USE Questionnaire items were rated on a 6-point scale ranging from 1 (strongly disagree) to 6 (strongly agree). PEM+ = Participation and Environment Measure Plus; Q&A = question and answer; USE = Usefulness, Satisfaction, and Ease of Use.

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