Date Presented 03/26/20

This phenomenological study examined the lived healthcare experiences of individuals with mental-health diagnoses. Study results describe the many challenges and barriers experienced by clients when navigating the system, impeding their health outcomes. Participants discussed the successful strategies they employ to improve their experiences. The unique role of OT when partnering with this population to enhance their health navigation and literacy skills will be discussed.

Primary Author and Speaker: Elise Bloch

Additional Authors and Speakers: Queeny Chung, Nadia Mohan, Angela White, Alicia Varone, Erin Moseley, Kiera Linton, Sanela Ombasic, Ashley Lon, Anna Kreger

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