Abstract

This paper discusses productivity analysis, a method used in the Department of Rehabilitation Services at the Brigham and Women’s Hospital in Boston to measure the efficiency of occupational therapy services. Input and output information forms are displayed for a computerized program of productivity analysis. Input information includes time and non-time (modality) units and scheduled downtime. Output reports contain productivity analyses which allow the manager to monitor the ratio between actual hours worked by therapists and allocated hours per service. The data generated give weekly, monthly, and yearly feedback on performance by service and discipline. The objective information produced by these reports on service and department function contributes to management decisions on resource allocation and equipment requests.

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