Abstract

This paper traces the development of one example of how quality assurance guidelines may be translated into program planning and implementation. An organizational framework is used to provide personnel with the opportunity to develop the skills needed in a quality assurance program. This involves a model that focuses on five key areas of professional practice. A demonstration program is described in relation to the model, and an analysis is made of the way it has facilitated both quality assurance and clinical programs in one occupational therapy department.

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